Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Maryland CTC Cluster to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Maryland CTC Cluster.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


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24/7 Appointment Scheduling

At Maryland Comprehensive Treatment Centers, we are committed to providing all patients with superior service from the moment they contact our center. We understand that entering treatment for opioid addiction can be a challenging experience, and our goal is to make the admissions process both efficient and effective.

To help ensure that you are admitted into treatment as quickly as possible, please review the following information related to our intake policies and procedures:

First, in order to receive treatment at Maryland Comprehensive Treatment Centers, you must meet the following three criteria:

  • Must be age 18 or older
  • Must have been dependent upon opioids for a minimum of one year
  • Must arrive for treatment in a state of withdrawal, unless you are pregnant or are transferring directly from detox or another program

As soon as we have confirmed your eligibility, one of our friendly and knowledgeable staff members will schedule your intake appointment. During this appointment, you will be required to provide the following:

  • Proof of identification. At Maryland Comprehensive Treatment Centers, we accept state-issued identification cards, driver’s licenses, or passports.
  • Payment for your intake fees. Even if you intend to pay for your treatment with insurance benefits, you must pay these fees at the time of your initial appointment. We accept cash, money orders, or credit cards that have been issued in your name. We cannot accept personal checks or payment by phone.
  • If you will be paying for treatment with insurance, you must present proof of insurance and any other documentation that is necessary to confirm and access your benefits.
  • If you are pregnant, you must provide written documentation from your OB/GYN indicating that he or she has approved your enrollment in a medication assisted treatment program, and you will need to sign a release of information so that we can coordinate services. If you are not currently seeing an OB/GYN, you can consult with one of our staff members to get referrals for prenatal care.
  • If you are transferring to one of our centers from another program, you must provide all necessary documentation or arrange to have your records sent from your previous program to our center.
  • If you are currently taking any prescription medications that include benzodiazepines, such as Xanax, Valium, and Klonopin, you will be required to sign a release of information to ensure that our treatment professionals are able to appropriately coordinate care with your prescribing physician.

Please plan to be at our center for two to four hours to complete your intake. During this time, you will accomplish the following

  • Submit payment for intake services, as indicated above
  • Complete paperwork to document your personal, treatment, psychiatric, and medical history, including any drugs or medications that you are currently taking
  • Complete a physical examination with one of our physicians
  • Provide a urine specimen for drug screening
  • Take TB test, unless you can provide proof of having taken a TB test within the previous two years
  • If you are female, you will be required to take a pregnancy test

Our goal is to get you into treatment as quickly as possible. However, it is important for you to understand that we cannot guarantee that you will receive medication on your first day. The decision to prescribe medication is made by members of our medical staff, who determine each patient’s readiness on a case-by-case basis.

If you have any questions about entering treatment at Maryland Comprehensive Treatment Centers, please feel free to contact us at your convenience. We look forward to providing you with the answers  you need to make the most informed decisions for yourself or your loved one.